Shipping Information

All orders are shipped via UPS. We do not ship to P.O. Boxes, APO or FPO
addresses. Shipping and handling charges are calculated on a per address basis.
Addresses must be correct and current. The Toffee Box cannot be responsible for
incorrect addresses.

We do offer prearranged delivery and pick up for large orders in San Diego County.
Please email us to confirm this service prior to placing your order.

Shipments to Alaska and Hawaii must be shipped via 2-Day service. At this time
we do not ship internationally.

If your toffee is a gift, please note the desired delivery date and we will make
every effort to fulfill your request.

The Toffee Box makes each batch of toffee to order. The order may take several
business days to process and prepare for shipment, longer during the holiday
season.

Toffee is heat sensitive and we do not guarantee the toffee against melting. At
The Toffee Box we take care to securely package and ship your order so that it
arrives in the best possible condition. To ensure this, we may opt NOT to ship on
Thursday or Fridays. When shipping to warmer destinations and/or during the
warm summer months UPS 2-Day or UPS Next Day Air is required as well as the
addition of a cold pack. If your toffee does not arrive in acceptable
condition please contact us immediately.